Walk to End Alzheimer's Walk to End Alzheimer's Event Home

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FAQ & Website Help

General:

What is Walk to End Alzheimer’s?

The Alzheimer's Association's Walk to End Alzheimer’sŪ is the world's largest event to raise awareness and funds for Alzheimer’s care, support and research. Held annually in more than 600 communities nationwide, this inspiring event calls on participants of all ages and abilities to reclaim the future for millions. Learn more.

What is the history of Walk to End Alzheimer’s?

Memory WalkŪ began in 1989 with nine Alzheimer’s Association chapters raising $149,000 from 1,249 participants. In 1993, Memory Walk grew into an event nationwide and raised $4.5 million at 167 locations. In 2015 more than 50,000 teams participated in more than 600 Walks across the country, raising more than $75 million. The Alzheimer’s Association has mobilized millions of Americans in the fight against the disease, now we continue to lead the way with the Walk to End Alzheimer’sŪ. The end of Alzheimer’s disease starts here.

Does every walker get a T-shirt?

Every registered participant will receive a T-shirt after achieving the fundraising minimum established at their local office. In most instances, this is $100.

What is the Promise Garden?

The Promise Garden is a mission-focused experience which calls for participants to come together and make a commitment to fulfill their promise to remember, to honor, to care and to fight Alzheimer’s disease. Through colored flowers, the Promise Garden ceremony represents the diverse reasons participants have gathered to participate. On Walk day, walkers will have an opportunity to receive a promise flower and write a personal message on it to further strengthen their dedication.

How do I get a Promise Garden flower?

On Walk day, you will receive a wristband. Each registered walker with a wristband will receive a Promise Garden flower. Please choose the color that best represents your connection to the disease.

  • Blue represents someone with Alzheimer's or dementia.
  • Purple is for someone who has lost a loved one to the disease.
  • Yellow represents someone who is currently supporting or caring for someone with Alzheimer’s.
  • Orange is for everyone who supports the cause and vision of a world without Alzheimer’s.

How can my company participate in or sponsor a walk?

We’re counting on companies to be leaders in the community and in the fight against Alzheimer’s disease. Companies can participate in many ways including forming a team and sponsoring your local Walk. Every Walk offers unique sponsorship opportunities, so please contact your local Chapter for more information.

Registration:

Do I have to register in order to walk?

Yes, we want to know you’re walking with us and need every walker to sign a standard waiver through their official registration.

Is there a registration fee?

There is no registration fee for Walk. However, we ask every walker to make a personal donation and commit to raising funds in the fight against Alzheimer’s.

How do I register?

To register online for a Walk, visit the homepage and find your event on the map, then click "View event page." Once on the local event page, click "Register." Returning Walkers will be prompted to log in to expedite your registration process. Forgot your username and password? Request it here.

If you are a new walker, you’ll be asked to choose one of the three participation options - Form a Team, Join a Team, or Walk as an Individual. Choose your option and follow the flow to complete registration.

VIDEO: How to Register for a Walk (Coming Soon)
PDF: Online Registration Guide (Coming Soon)

You can also mail a paper registration form to your local chapter office, or register in person on Walk Day. Want to register a large team? Contact your local chapter office for assistance.

How do I re-start my team from last year online?

To re-start a team from last year, you must have been a member of the team in the same event last year, and log in with the username and password you used last year. Forgot your username and password? Request it here. Find your local walk and click the "Register" button. Once logged in, you will be asked if you would like to re-start your team from last year. Choose to re-start your team, and continue with the registration flow.

How do I register family members online?

To register family members, begin your own registration and enter your details. At the end of the registration flow, you will see a "register another person" button; click this button to add children or other dependents for whom you have the legal authority to sign our liability waiver.

How do I register others online after I've completed my registration?

Each participant should register themselves so they can accept the terms of the liability waiver and provide a valid email address so they can receive details about the event. To register others for whom you have the authority to sign our liability waiver, simply log out of the website and begin a new registration. To register a large team, please contact the local event coordinator listed on the homepage of your local event website.

Teams:

How do I form a team?

Forming a Walk team is easy! Find your local Walk at alz.org/walk, and click "Register." If you're a new participant, click "Start a Team." You will automatically become the team captain for your team. Then, ask friends, family and coworkers to join your team and the fight against Alzheimer’s. If you are a returning walker, log in with your username and password, then choose to start a new team or re-start your team from last year.

How many people should be on my team?

We recommend teams of 8-12, however there is no required number of people. Tell your friends, family and coworkers why you are walking and ask them to join you — you’ll have a team in no time!

What responsibilities does a team captain have?

Team captains are the heart of Walk. As a team captain, you’ll recruit your team of family, friends and coworkers, help them fundraise, keep them motivated and have fun fighting for a great cause in the process. You will also have access to a team fundraising Web page and numerous tools to make your team a success.

Fundraising:

How do I start fundraising?

The best fundraising efforts start by sharing your personal story about why you're participating in the Walk. You can share your story on your personal Walk to End Alzheimer's fundraising page by logging in to your participant center. Once your page is updated, share it with friends, family, and coworkers via email, social networking, and word of mouth.

VIDEO: Participant Center Overview (Coming Soon)
PDF: Participant Center Guide (Coming Soon)

What is my Participant Center?

Your participant center is an online portal for your Walk to End Alzheimer’s fundraising efforts. In your participant center, you’ll find tools to set up a fundraising web page, send fundraising emails, download our fundraising apps, and check your fundraising progress.

VIDEO: Participant Center Overview (Coming Soon)
PDF: Participant Center Guide (Coming Soon)

How/where do I turn in cash and check donations?

If you collect cash and check donations toward your fundraising efforts, you can turn them in to your local chapter via one of the options below:

  • Mail Download a paper donation form or contribution tracking form and mail it to the local chapter office listed on the “printable forms” page of the local website. PDF: Mailing in Donations
  • Bank Night Most chapters offer a “Bank Night” in your local community, where you can turn in cash and check donations and receive t-shirts in accordance with your fundraising efforts.
  • On Walk Day You can also bring your cash and check donations to the Walk and turn them in there.

Please allow 2-4 weeks for your cash and check donations to appear on your fundraising web page.

Where does the money go?

The funds raised through Walk to End Alzheimer’s benefit the care, support and research efforts of the Alzheimer’s Association. See this page for further information.

How is the money collected?

Submitting donations to the Alzheimer’s Association is quick and easy. Donations can be made online, by submitting a check or money order by mail and hand-delivering cash, checks or money orders to your local Chapter.

What is the Champions Club/Grand Champions Club?

Walk to End Alzheimer’s is counting on you to lead the way! Raise $500 for the care, support and research efforts of the Alzheimer’s Association and you’ll join the elite ranks of the Walk to End Alzheimer’s Champions Club. Raise $1,000 and become a member of our Grand Champions Club. See our Fundraising page for more details.

What is the Fundraise with Facebook App?

The Fundraise with Facebook app is an application you can install on your Facebook account, enabling you to share fundraising progress updates with your Facebook friends and ask them to support your Walk to End Alzheimer’s fundraising efforts. Using the app, you can post status updates, schedule updates to post automatically, thank your donors, donate your profile or cover photo, and share your fundraising progress. You can install the app from the Get Social section of your Participant Center.

PDF: Fundraising with Facebook Guide

How do I get the Mobile/Tablet App?

To install a Walk to End Alzheimer’s mobile or tablet application, use a web browser on your mobile device to visit the participant center; from there you’ll be prompted to install the appropriate app for your device (iOS or Android, phone or tablet). You can also visit the App Store or Google Play store on your device and search for “Walk to End Alzheimer’s.”

PDF: Mobile App Guide

Walk Day:

Are pets, strollers, bicycles and skates allowed on walk day?

Walks are held in over 600 community locations each year and each has their own rules. Please contact your local Chapter for more information about the Walk location in which you plan to participate.

How long is the route?

Walk is an all ages, all abilities event lasting 2-3 miles. Contact your local Chapter for more specific route information.

What happens if it rains?

Walk is a rain or shine event. However, Walk may be cancelled in cases of severe weather. If you have questions on the day of your Walk, feel free to call our national helpline at 800.272.3900

Website Help:

How do I upload a photo for my fundraising page?

Log in to your participant center, and visit the “my page” section and click “Upload Photo.” To upload a photo, choose “Photo” and click the "Browse" button to select a photo file from your computer. If you're having trouble uploading a photo, be sure that your photo file is in .jpg format, and that the file size is less than 4Mb.

Be sure to preview your personal page to see what the photo looks like to the public. To preview your page, go back to the "Content" page and click "View Your Page."

If your public-facing photo is blurry or stretched, that is because it has been resized to fit the space on the page. Uploaded photos are automatically resized to fit in a 300 x 400 pixel space. This resizing can cause loss of quality for some photos. The best course of action is to resize the photo yourself, then re-upload it. You can use a free photo editing site like http://www.webresizer.com to manually resize your photos. Please see this document for instructions on re-sizing your photo: PDF: Resizing Photos for your Web page.

How do I import contacts in my Participant Center?

You can choose to send email from your own personal email account, or you can import your address book in the Participant Center and to track who has opened your fundraising emails, visited your page, and/or made a donation. To import your contacts, log in to your participant center and go to the Email section. Click the “Contacts” tab. You can add contact one at a time, or import them from another online address book such as Gmail or Yahoo. You can also import a spreadsheet of contacts (instructions coming soon).

Why does my browser ask if I'd like to share my location?

Our Walk to End Alzheimer's website uses a technology called "Geolocation." When looking for an event on the homepage, you will see an option that says "Need help finding a Walk near you? To allow location access, click here." You can click this link to share your location and locate the Walks closes to you. This location is based on the IP Address of your Internet Service Provider, GPS if you're browsing on a GPS-enabled device, or cellular data if you're on a cellular/LTE device. The Alzheimer’s Association will not store or use geolocation data for any other purposes than providing information on Walk events near you.

My "Walks Near You" section is not showing walks near me - why?

The Walks Near You section may show no information or incorrect information for various reasons. If you deny the "share your location" prompt (or if you've set your browser settings to never allow geolocation in the past), this section will not populate walks near you. Geolocation for internet-enabled devices is based on the IP address of your Internet Service Provider, and the Walks closest to your ISP may differ from the Walks closest to you. If you are using a browser version that does not support Geolocation, this section will not populate. If you are using a VPN client, this section may not populate, or may populate walks close to the area where your VPN network is hosted.

Common Participant Center Error Messages:

The body and content contained invalid HTML tags that were removed -- this error will appear if you try to add a hyperlink or image to your personal or team page content. This error may also occur if you copy and paste content directly from Microsoft Word. If you intend to paste from Word, you can use the or "Paste from Word" icon in the text editor menu.

How do I edit or delete my message of support on a participant's/team's page?

If you submit a note of encouragement via the Facebook social plugin on a participant's page, you may edit or delete that comment. You must first login to Facebook in the same browser in which you are viewing the participant's page. Once logged into Facebook, open up the participant's page in a new tab. Hover over the right-hand corner of your previously-posted comment. You will see an option to edit or delete the comment. The following screenshot is an example of the option:

If you’d like to remove a comment someone else has made on your fundraising page, please contact us for assistance.

How do I stop posts on my Facebook page?

To stop automatic posts from the Fundraise with Facebook app, go to your Facebook Account Settings. Go to Settings > See More Settings, then choose “Apps” from the left side bar. Locate the Walk to End Alzheimer’s app and click the pencil icon to edit your settings. From here, you can manage automated posts, notifications, and visibility. You can also uninstall the app by clicking the “X” icon instead of the pencil icon.

Who do I contact if I have more questions?

For questions about a specific Walk to End Alzheimer’s event, please contact your local chapter of the Alzheimer's Association.

For questions about the website, please complete this form and a representative will contact you within one business day.