Walk to End Alzheimer's Walk to End Alzheimer's Event Home

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FAQ & Website Help

General:

What is Walk to End Alzheimer’s?

The Alzheimer's Association's Walk to End Alzheimer’s is the world's largest event to raise awareness and funds for Alzheimer’s care, support and research. Held annually in more than 600 communities nationwide, this inspiring event calls on participants of all ages and abilities to join the fight against the disease. Learn more.

Will Walk to End Alzheimer’s take place in 2020?

Yes! However, because your health and safety are our top priorities, this year’s event won’t be a large in-person gathering. Instead, we invite you to walk in small teams of friends and family while others in your community do the same. All participants should follow CDC guidelines and local health recommendations when deciding to walk with those outside of their household.

What will Walk day look like this year?

This year, the Association Association Walk to End Alzheimer’s is online, on your street and in your community. This year’s event won’t be a large in-person gathering, but we are still walking — and bringing you new and exciting ways to experience the event.

  • Log in to Walk Mainstage, the event’s interactive online experience. Livestream the Opening and Promise Garden Ceremony.
  • Walk in your neighborhood, on a track or on a local trail. Download the Walk to End Alzheimer’s mobile app to track your steps and hear messages of support from other participants around the country.
  • Visit the planted Promise Garden, which is view only, to experience your community’s reasons to end Alzheimer’s.

Does this mean that Walk is leaving local communities?

No! In fact, by having participants continue to walk in small groups in their neighborhoods, we hope to build even more community awareness around Walk and the fight to end Alzheimer’s. While we aren’t holding a large in-person gathering this year, the Alzheimer’s Association remains committed to providing care and support services in communities nationwide — many of which are now offered online — and advancing cutting-edge research.

What is the Promise Garden?

The Promise Garden is a mission-focused experience that signifies our solidarity in the fight against the disease. The colors of the Promise Garden flowers represent participants’ connection to Alzheimer’s — their reasons to end the disease.

  • Blue: Someone with Alzheimer's or dementia.
  • Purple: An individual who has lost a loved one to the disease.
  • Yellow: A person who is currently supporting or caring for someone living with Alzheimer’s.
  • Orange: A participant who supports the cause and the Association's vision of a world without Alzheimer’s.

Because of logistical and safety concerns, we will not be providing Promise Garden flowers to each participant this year. Instead, our planted Promise Garden will be set up by Association staff and volunteers, and will be proudly displayed on Walk day for drive-through viewing. Visit your local Walk page to learn more about your community’s planted Promise Garden, including location and viewing times.

Registration:

Do I have to register in order to participate in Walk?

Yes, we want to know you’re walking and need every walker to sign a standard waiver through the official registration.

Is there a fee to register?

There is no fee to register; however, we ask that every participant makes a commitment to raising funds to advance the fight against Alzheimer’s.

How do I register?

To register online for a Walk, visit alz.org/walk and enter your zip code to find an event near you. Once on the local event page, click "Register." Returning Walkers will be prompted to log in to expedite your registration process. Forgot your username and password? Request it here.

If you are a new participant, you’ll be asked to choose one of the three participation options - Form a Team, Join a Team, or Walk as an Individual. Choose your option and follow the steps to complete registration.

How do I register family members or others online?

To register other participants, begin your own registration and enter your details. At the end of the registration process, you will see a "register another person" button; click this button to add other participants, including children or other dependents for whom you have the legal authority to sign our liability waiver.

Does every walker get a T-shirt?

Every registered participant will receive a T-shirt after achieving the $100 fundraising minimum. T-shirts will be mailed directly to you, so it’s important to visit your profile in the Participant Center to confirm that your T-shirt size and mailing address are up-to-date.

How long is the Walk route

Walk to End Alzheimer’s is a family-friendly event that encourages people of all ages and abilities to take part. We recommend that participants walk two miles in their neighborhood, local park or trail on event day.

Where do the funds go?

All funds raised through Walk to End Alzheimer's advance the care, support and research efforts of the Alzheimer's Association. The Alzheimer's Association is a nonprofit 501(c)3 organization. All donations are tax-deductible as allowed by law.

How are donations collected?

Donations can be made online with a credit card or by check or money order made out to the Alzheimer's Association. Checks can be deposited instantly using the Walk to End Alzheimer's mobile app.

While the options above are the quickest and easiest way to process and receive credit for your donations, offline donations can also be turned in at a Curbside Donation Drop-off, a new contactless way to submit cash and checks. Your local chapter staff will contact you directly about your Curbside Donation Drop-off date and location. When you drop off your donation, be sure to include the offline donation form, which can be found in your Participant Center or on your personal fundraising webpage, to make sure you receive credit.

My state is reopening. Why can’t we have Walk to End Alzheimer’s as we did in 2019?

Based on restrictions due to the COVID-19 pandemic and guidance from the CDC, hosting large scale in-person events would not be best for the health of our participants, volunteers and staff.

Can teams still participate in Walk to End Alzheimer’s together?

Yes. We are asking that participants continue to walk, but in small, safe groups in their neighborhoods, rather than at one large gathering. All participants should follow CDC guidelines and local health recommendations when deciding to walk with those outside of their household.

Can I participate this year if I don’t have a computer or a smartphone?

You can still be a part of this year’s Walk, even if you don’t have a computer or smartphone. Help advance the fight by fundraising, walking in a small group with friends and family and driving by your local planted Promise Garden, which is view only.

Will I get a Promise Garden flower this year?

Because of logistical and safety concerns, we will not be providing Promise Garden flowers to each participant this year. Instead, our view-only planted Promise Garden will represent our many reasons to end Alzheimer’s. In addition, every registered participant will receive a set of colorful Walk flags to display in a yard or window and carry on event day.

If I reach the Champions Club fundraising milestone(s), will I still receive my recognition item(s)?

Of course! We will mail all Champions Club and incentive prizes directly to you. Visit your Participant Center to confirm that your personal information is up-to-date.

Will Walk to End Alzheimer’s be “normal” in 2021?

We are hopeful that we will all be able to gather together in the future. We will continue to monitor the COVID-19 pandemic, and any decision to resume large group gatherings in the future will be fully informed by scientific and local guidelines to ensure the health and safety of our participants, volunteers and staff.

Teams:

How do I form a team?

Forming a Walk team is easy! Find your local Walk at alz.org/walk, and click "Register." If you're a new participant, click "Start a Team." You will automatically become the team captain for your team. Then, ask friends, family and coworkers to join your team and the fight against Alzheimer’s. If you are a returning walker, log in with your username and password, then choose to start a new team or re-start your team from last year.

How many people should be on my team?

We recommend teams of 10, however there is no required number of people. Tell your friends, family and coworkers why you are walking and ask them to join you — you’ll have a team in no time!

What responsibilities does a team captain have?

Team captains are the heart of Walk. As a team captain, you’ll recruit your team of family, friends and coworkers, help them fundraise, keep them motivated and have fun fighting for a great cause in the process. You will also have access to a team fundraising Web page and numerous tools to make your team a success.

Fundraising:

How do I fundraise on Facebook?

The Walk to End Alzheimer’s website now allows participants registered for a Walk event to log in to their participant center and set up a ‘Facebook Fundraiser’ so that all donations received through Facebook will credit their fundraising page, and will be deposited directly to the Alzheimer’s Association and their local Walk campaign. Log into your Participant Center and click "Connect to Facebook" to get started.

I created a fundraiser on Facebook. Can I connect it to my Walk fundraising page retroactively?

No. Participants must register on the Walk to End Alzheimer’s website first, then create the Facebook Fundraiser from their participant center. We cannot tie an existing Facebook Fundraiser to a new registration. If you have already created a Fundraiser and selected the Alzheimer’s Association as the beneficiary, donations will be sent to the Alzheimer’s Association as general donations. To request that donations be moved to credit your Walk, please contact donorservicesinfo@alz.org. To begin receiving credit for new donations, please close your existing fundraiser, visit your participant center, and set up a new fundraiser.

How do I start fundraising?

The best fundraising efforts start by sharing your personal story about why you're participating in the Walk. You can share your story on your personal Walk to End Alzheimer's fundraising page by logging in to your participant center. Once your page is updated, share it with friends, family, and coworkers via email, social networking, and word of mouth.

VIDEO: Participant Center Overview
PDF: Participant Center Guide

What is my Participant Center?

Your participant center is an online portal for your Walk to End Alzheimer’s fundraising efforts. In your participant center, you’ll find tools to set up a fundraising web page, send fundraising emails, download our mobile apps, and check your fundraising progress.

VIDEO: Participant Center Overview
PDF: Participant Center Guide

How/where do I turn in cash and check donations?

If you check donations as part of your fundraising efforts, you can deposit them directly to the Alzheimer's Association using the Walk to End Alzheimer's mobile app, and they will appear on your fundraising page immediately. Alternatively, you can turn cash or checks in to your local chapter via one of the options below:

  • Mail Download a paper donation form or contribution tracking form and mail it to the local chapter office listed on the “printable forms” page of the local website.

    PDF: Mailing in Donations
  • Bank Night Most chapters offer a “Bank Night” in your local community, where you can turn in cash and check donations and receive t-shirts in accordance with your fundraising efforts.
  • On Walk Day You can also bring your cash and check donations to the Walk and turn them in there.

Please allow 2-4 weeks for your cash and check donations to appear on your fundraising web page.

How can I get company matching on my gift?

Many employers offer programs to match charitable contributions made by their employees. These "matching gifts" are an opportunity to double or possibly triple your donation to Walk to End Alzheimer's and increase funding for the care, support and research efforts of the Alzheimer's Association.

There are two ways to identify that your company will match your gift:

  • While making a donation - You can identify your company as a matching gift on the donation form while making your gift. Under "Matching Gifts", simply select your company name from the dropdown list and then complete your donation.
  • After making a donation - If you already made a gift and forgot to indicate your company as a matching gift, you can submit your donation information to the following page: Matching Gifts.

If your company is eligible, you'll receive an email from our matching gift partner, Amply (support@giveamply.com), with instructions on how to apply for a match with your employer.

Once the matching donation is received and processed by the Alzheimer's Association, the donation will be credited to the walker, team or event specified on the form. As some companies release matching funds on a weekly, monthly, or quarterly basis, please allow sufficient time for the contribution to be processed.

Where does the money go?

The funds raised through Walk to End Alzheimer’s benefit the care, support and research efforts of the Alzheimer’s Association. See this page for further information.

How is the money collected?

Submitting donations to the Alzheimer’s Association is quick and easy. Donations can be made online with a credit card, or by submitting a check or money order made out to the Alzheimer's Association. Check donations can be immediately deposited using the Walk to End Alzheimer's mobile app, or by mailing or hand-delivering cash, checks or money orders to your local Chapter.

What is the Champions Club/Grand Champions Club/Elite Grand Champions Club?

Walk to End Alzheimer’s is counting on you to lead the way! Raise $500 for the care, support and research efforts of the Alzheimer’s Association and you’ll join the elite ranks of the Walk to End Alzheimer’s Champions Club. Raise $1,000 and become a member of our Grand Champions Club. Join the Elite Grand Champions Club when you raise $2,500 or more. See our Champions Club page for more details.

VIDEO: How to get your Champions Club certificate

How do I get the mobile/tablet app?

To install a Walk to End Alzheimer’s mobile or tablet application, use a web browser on your mobile device to visit the participant center; from there you’ll be prompted to install the appropriate app for your device (iOS or Android, phone or tablet). You can also visit the App Store or Google Play store on your device and search for “Walk to End Alzheimer’s.”

PDF: Mobile App Guide

Walk Day:

Are pets, strollers, bicycles and skates allowed on walk day?

Walks are held in over 600 community locations each year and each has their own rules. Please contact your local Chapter for more information about the Walk location in which you plan to participate.

How long is the route?

Walk is an all ages, all abilities event lasting 2-3 miles. Contact your local Chapter for more specific route information.

What happens if it rains?

Walk is a rain or shine event. However, Walk may be cancelled in cases of severe weather. If you have questions on the day of your Walk, feel free to call our national helpline at 800.272.3900

Website Help:

How do I upload a photo for my fundraising page?

Log in to your participant center, and visit the "My Page" section and click "Upload Photo." A photo editor window will appear, and you will be provided the choice to upload an image from your computer or use your webcam (for desktop users). If you want to upload an existing photo, you can either click the "Upload Your Image" button and locate your photo, or you can locate your photo first and simply drag and drop your photo onto the photo editor. Once your photo is imported to the photo editor, you can then utilize the photo editor tools to make adjustments before uploading to the server. The tools available to you include: Crop, Filters, Adjustments, Text, Stickers, Brush, Focus and Border. Once you have completed making any desired changes to your photo, click the blue "Add to Page" button at the top right of the photo editor. This will compress the photo, if necessary, to meet file upload size limitations, as well as store the image as a JPEG format, and then upload the file to the web server for display on your personal page.

If you would also like to apply a caption to the photo, once you have finished uploading your photo, you can click "Edit Caption" at the bottom right of the grey box containing your photo in the "My Page" section. Simply enter your caption and click "Save."

Be sure to preview your personal page to see what the photo looks like to the public. To preview your page, go to the top of the "My Page" section of the participant center and click the "View Your Page" button.

If later you need to edit your photo, simply go back to the "My Page" section in the participant center, and click the "Edit Photo" button which will open your existing photo in the photo editor for additional changes. Once finished, click the "Add to Page" button at the top right of the editor window.

How do I import contacts in my Participant Center?

You can choose to send email from your own personal email account, or you can import your address book in the Participant Center and to track who has opened your fundraising emails, visited your page, and/or made a donation. To import your contacts, log in to your participant center and go to the Email section. Click the “Contacts” tab. You can add contact one at a time, or import them from another online address book such as Gmail or Yahoo. You can also import a spreadsheet of contacts.

PDF: Importing Contacts

Why does my browser ask if I'd like to share my location?

Our Walk to End Alzheimer's website uses a technology called "Geolocation." When looking for an event on the homepage, you will see an option that says "Need help finding a Walk near you? To allow location access, click here." You can click this link to share your location and locate the Walks closes to you. This location is based on the IP Address of your Internet Service Provider, GPS if you're browsing on a GPS-enabled device, or cellular data if you're on a cellular/LTE device. The Alzheimer’s Association will not store or use geolocation data for any other purposes than providing information on Walk events near you.

My "Walks Near You" section is not showing walks near me - why?

The Walks Near You section may show no information or incorrect information for various reasons. If you deny the "share your location" prompt (or if you've set your browser settings to never allow geolocation in the past), this section will not populate walks near you. Geolocation for internet-enabled devices is based on the IP address of your Internet Service Provider, and the Walks closest to your ISP may differ from the Walks closest to you. If you are using a browser version that does not support Geolocation, this section will not populate. If you are using a VPN client, this section may not populate, or may populate walks close to the area where your VPN network is hosted.

Common Participant Center Error Messages:

1.The body content contained invalid HTML tags that were removed. Check your message again for formatting and accuracy. This error will appear if you try to add a hyperlink or image to your personal or team page content. This error may also occur if you copy and paste content directly from Microsoft Word. If you intend to paste from Word, you can use the or "Paste from Word" icon in the text editor menu.

2.Your session has timed out. Please log in to continue. This error is appearing for some users in Internet Explorer when they attempt to log in to the Participant Center. If you receive this error, please clear your browser cookies or use another browser, like Chrome or Safari, to access to your Participant Center. To clear your cookies in IE: go to the "Tools" icon in the top right. Select "Internet Options." On the General tab, find "Browsing History" and click "Delete." Check "Temporary Internet Files and website files" and "Cookies and website data" then click "Delete" again. Close Settings, open a new browser and try again.

How do I edit or delete my message of support on a participant's/team's page?

If you submit a note of encouragement via the Facebook social plugin on a participant's page, you may edit or delete that comment. You must first login to Facebook in the same browser in which you are viewing the participant's page. Once logged into Facebook, open up the participant's page in a new tab. Hover over the right-hand corner of your previously-posted comment. You will see an option to edit or delete the comment. The following screenshot is an example of the option:

If you’d like to remove a comment someone else has made on your fundraising page, please contact us for assistance.

Who do I contact if I have more questions?

For questions about a specific Walk to End Alzheimer’s event, please contact your local chapter of the Alzheimer's Association.

For questions about the website, please complete this form and a representative will contact you within one business day.