Course Description: The value and importance of effective communication when caring for someone with dementia can’t be understated. This session addresses the principles and fundamentals of good communication, the relationship of words, tone, body language and listening, as well as communication strategies for challenging situations.

Presenter: Shanti Potts

Participants in this course are eligible to receive 1.5 CEU credits for adult foster home care. You can purchase CEU credits for $15.